
C. FAQ
1. Microsoft MPIO doesn’t support Windows XP and Windows 2000 Professional.
A : Only Windows Server 2003 or Windows 2000 server support MPIO.
2. You can successfully ping to the administration port but cannot access Web GUI.
A: Connect your network cable to the administration port before booting up the system. Reboot the
system after the connection.
3. What should I do if I forgot the IP address and failed to login?
A : For MR4I, you can look it up via the LCM. For ES104I, refer to 3.3.2 to login to the administration
interface via RS232 to look it up.
4. Do Sans Digital iSCSI Series Products require additional driver upon different operation system?
A : There is no need for additional driver if your network interface card is properly installed. However, in
order to use Sans Digital iSCSI Series Products with the optimal performance, select a
hardware network card compliant to IEEE 802.3 1000 BASE-T technical standards (Gigabit NIC).
5. Are Sans Digital iSCSI Series Products compatible with any hard disks?
A :
Please refer to Appendix A for the disk certifi cation list. The hard disks that support SATA standard will
be compatible. If you have found any disk compatible question, please feel free to contact
6. Why is my data transmission performance poor?
A: If you have verifi ed that all the hardware devices are confi gured properly, you should verify if the
network devices, including network card, network cable, hub and switch, are compatible with IEEE
802.3 1000 BASE-T technical standards. 10/100 networking device will not provide optimal
performance. You can also adjust the options like Stripe Size/Write or read/priority to improve the
overall storage performance.
7. What should I do if I lost or forgot my password?
60 RAID Introduction
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